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The TOUCH61 front handle is removable. If someone else replaces my front knob with their TOUCH61 front knob, will they be able to use their fingerprints to open my lock directly?

No. Our smart locks use advanced security mechanisms to ensure that only authorised users can unlock them. Specifically:

1. Pairing mechanism: Each front handle is paired one-to-one with the inside of the lock cylinder. This means there is a unique authentication system between the front handle and the lock cylinder.

2. Illegal Motor Alert: If someone tries to replace the front knob with a front knob from another lock, the system immediately recognises the change and displays an ‘Illegal Motor’ alert on the screen. This is to prevent any unauthorised access.

3. Secure design: Even if the front handle is removed or replaced, the design of the cylinder ensures that the lock cannot be opened directly. Our locks are rigorously tested to ensure that they remain secure under all circumstances.

4. Tested and verified: We have carried out numerous lock security tests ourselves, so that even in destructive attempts, the door cannot be easily accessed.

Therefore, you can use our smart locks with confidence. If you have any other questions or need further information, please feel free to contact us and we will be happy to assist you!

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