If you’ve ordered our WELOCK wifibox alongside your purchase, Yes, you can indeed use Alexa to unlock it.

Please take note of the following:

1. Ensure that the account and password entered when logging into Alexa match those used for logging into the We.Lock App. (Please log in to the app using a password instead of an SMS code.)
2. Verify the presence of the lock under the gateway in the Welock app and confirm that the lock can be opened through the gateway correctly.
3. Check whether Alexa has correctly added the Welock skill and if the lock has been synchronized to Alexa.

For detailed instructions, please refer to: https://help.we-lock.cn/Sound/Amazon?language=en

We hope this information proves helpful.