The TOUCH61 front handle is removable. If someone else replaces my front knob with their TOUCH61 front knob, will they be able to use their fingerprints to open my lock directly?

No. Our smart locks use advanced security mechanisms to […]

How to turn on/off the lock sound?

Dear customer, To disable the sound:Press and hold the […]

How to set up Welock Smart Lock smart cards

WELOCK supports adding smart cards through the Lock/APP […]

Can I use Alexa to unlock the Welock smart lock?

If you’ve ordered our WELOCK wifibox alongside yo […]

Does Welock smart lock require support from a wireless network?

The WELOCK smart lock can be uniquely used for easy use […]

Can I use the Welock Smart lock independently without binding it to the app?

Welock smart lock is designed for versatile use, offeri […]

Can strangers reset the Welock Smart lock directly on the outside?

Under the QR code of the lock, you will notice a small […]

How safe is the Welock smart lock?

Advanced Encryption Technology At the heart of Welock&# […]

How to use EBL (emergency backup unlocking) to unlock the Welock smart lock?(NOT FOR CHARGING).

EBL EMERGENCY BACKUP UNLOCKING When the battery is dead […]

How to unbind the administrator fingerprint of Welock fingerprint lock.

We understand that sometimes things can go wrong, and y […]