FAQ

3 articles

What if the welock smart lock battery is dead?

Last Updated: 2023年6月29日

We understand that it can be frustrating when your lock…

How to use EBL (emergency backup unlocking) to unlock the Welock smart lock?(NOT FOR CHARGING).

Last Updated: 2023年9月21日

EBL EMERGENCY BACKUP UNLOCKING When the battery is dead…

What to do if the smart lock out of battery? / Why does the newly installed battery show low battery level?

Last Updated: 2024年7月24日

Dear Customer, Thank you for your continuous support an…