{"id":466,"date":"2023-06-06T10:58:51","date_gmt":"2023-06-06T02:58:51","guid":{"rendered":"http:\/\/39.108.8.41\/?post_type=docs&#038;p=466"},"modified":"2023-09-20T17:29:12","modified_gmt":"2023-09-20T09:29:12","slug":"how-to-unbind-the-administrator-fingerprint-of-welock-fingerprint-lock","status":"publish","type":"docs","link":"https:\/\/support.welock.com\/de\/docs\/how-to-unbind-the-administrator-fingerprint-of-welock-fingerprint-lock","title":{"rendered":"Wie kann man den Administrator-Fingerabdruck des Welock Fingerabdruckschlosses l\u00f6sen?"},"content":{"rendered":"\n<p>Wir verstehen, dass manchmal Dinge schiefgehen k\u00f6nnen, und Sie ein Smart Lock erhalten k\u00f6nnen, das mit dem Fingerabdruck des Administrators verbunden wurde. In solchen F\u00e4llen sind wir hier, um Ihnen zu helfen.<\/p>\n\n\n\n<p>Wenn Sie auf eine der oben genannten Situationen sto\u00dfen, teilen Sie uns bitte Ihren Kaufnachweis mit, wie z. B. Ihre Bestellnummer oder einen Screenshot Ihrer Bestellung, sowie die Lock Cylinder ID. Sie finden die Lock Cylinder ID auf der Verpackung oder im Schlie\u00dfzylinder Ihres Smart Locks. Die Lock Core ID besteht aus einer Reihe von Zahlen.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/05\/bt4-768x1024.jpg\" alt=\"\" class=\"wp-image-394\" style=\"width:384px;height:512px\" width=\"384\" height=\"512\" srcset=\"https:\/\/support.welock.com\/de\/wp-content\/uploads\/2023\/05\/bt4-768x1024.jpg 768w, https:\/\/support.welock.com\/de\/wp-content\/uploads\/2023\/05\/bt4-225x300.jpg 225w, https:\/\/support.welock.com\/de\/wp-content\/uploads\/2023\/05\/bt4.jpg 960w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<p>Bitte kontaktieren Sie uns, und wir werden unsere Ingenieure damit beauftragen, Ihnen bei der Zur\u00fccksetzung Ihres Smart Locks zu helfen. Wir sind bestrebt, Ihnen den bestm\u00f6glichen Support und Service zu bieten.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wir verstehen, dass manchmal Dinge schiefgehen k\u00f6nnen,  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"doc_category":[15,14],"doc_tag":[],"class_list":["post-466","docs","type-docs","status-publish","hentry","doc_category-faq","doc_category-troubleshooting"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/support.welock.com\/de\/author\/admin"},"uagb_comment_info":0,"uagb_excerpt":"Wir verstehen, dass manchmal Dinge schiefgehen k\u00f6nnen, &hellip;","_links":{"self":[{"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/docs\/466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/comments?post=466"}],"version-history":[{"count":3,"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/docs\/466\/revisions"}],"predecessor-version":[{"id":641,"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/docs\/466\/revisions\/641"}],"wp:attachment":[{"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/media?parent=466"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/doc_category?post=466"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.welock.com\/de\/wp-json\/wp\/v2\/doc_tag?post=466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}